Shipping
ORDER PROCESSING TIME 💌
All orders will be processed within 2-3 business days for all shipping methods selected at checkout. We process and ship orders Monday through Friday, excluding weekends and holidays. While most orders are processed within this timeframe, please allow up to 4 business days for order processing during peak periods. For example, if you place an order on Tuesday, it will be shipped by Friday at the latest. Orders may be delayed due to incomplete or inaccurate checkout details, such as an incorrect shipping address.
• If a wrong shipping address is provided, customers have 1 hour after purchase to
request changes.
• To update order details, please contact springscomehome@gmail.com as soon
as possible.
• Please note: We are not responsible for errors in shipping addresses entered by the customer. Please check your address before checking out!
ESTIMATED SHIPPING TIMES 🚚
Domestic Shipping
Shipping times within the United States typically range between:
📦 5-8 Business Days
International Shipping
Shipping times for international orders vary by location and customs processing:
🌍 5-10 Business Days
⚠ Note: Shipping times depend on customs clearance procedures, which vary by country. Some countries process packages faster than others.
Possible Shipping Delays
Shipping times may be affected by factors outside of our control, including but not limited to:
• Customs clearance delays
• Weather conditions
• Strikes or industry disputes
• Holiday seasons and high order volumes
• Carrier-related issues
We strive to keep customers informed about any delays affecting their orders.
SHIPPING GUARANTEE
We are committed to ensuring your order reaches you as expected. If your package does not arrive within the following time frames, we will offer a free replacement or full refund:
• United States: 30 days after marked as “delivered”
• Canada, Australia, New Zealand, United Kingdom: 35 days
• Rest of the World: 40 days
To request a refund or replacement, please contact info@springscomehome.com
with your order details.
Thank you for shopping with SpringSource! 🌿